Terms & Conditions

Effective Date: June 30, 2026

These Terms & Conditions govern your use of www.coastalsolar.africa and the purchase of products and services from Coastal Solar Africa ("we," "our," or "us"). By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian to use our services.

2. Orders

• All orders are subject to product availability and our acceptance.
• We reserve the right to refuse, cancel, or limit any order at our discretion.
• After placing an order, you may be contacted to verify your information before processing.

3. Pricing

• All prices are displayed in Kenyan Shillings (KES) unless otherwise stated.
• Prices may change without prior notice.
• While we strive for accuracy, pricing or product description errors may occur. We reserve the right to correct any errors and cancel affected orders if necessary.

4. Payments

We accept approved payment methods displayed during checkout. Orders will only be processed after payment has been successfully received or approved, unless otherwise agreed.

5. Shipping & Delivery

• Delivery timelines are estimates and may vary depending on your location and product availability.
• Risk of loss or damage transfers to you upon delivery.
• Please inspect your order upon receipt and notify us promptly if there are any issues.

6. Installation Services

Where installation services are purchased:

• Installation dates are scheduled by mutual agreement.
• The customer is responsible for ensuring safe and reasonable access to the installation site.
• Any additional work outside the agreed quotation may incur extra charges.

7. Returns & Refunds

Returns and refunds are governed by our Return Policy. Products must generally be returned in their original condition unless they are faulty or covered by applicable consumer protection laws.

8. Product Warranty

Eligible products are covered by the manufacturer's warranty where applicable. Warranty coverage does not extend to damage caused by misuse, unauthorized repairs, accidents, improper installation by third parties, or normal wear and tear.

9. User Responsibilities

You agree to:

• Provide accurate and complete information.
• Use the website only for lawful purposes.
• Not attempt to interfere with the security or operation of the website.
• Not misuse our services or engage in fraudulent activities.

10. Intellectual Property

All website content, including text, logos, graphics, images, videos, software, and designs, is owned by or licensed to Coastal Solar Africa and is protected by applicable intellectual property laws. No content may be copied, reproduced, or distributed without our written permission.

11. Limitation of Liability

To the maximum extent permitted by law, Coastal Solar Africa shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the relevant product or service, where permitted by law.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with a revised effective date.

14. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Kenya. Any disputes arising from these terms shall be subject to the jurisdiction of the Kenyan courts.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Coastal Solar Africa

Website: www.coastalsolar.africa

Phone: 0716 842 775

Email: info@coastalsolar.africa